Frequently Asked Questions
Everything you need to know about our services. Can't find your answer? Just ask us.
General
Pixel 360 Media is a professional post-production studio offering video enhancement, image enhancement, audio enhancement, media conversion, and AI presenter video services. We help businesses and individuals elevate their media content to a professional standard.
Simply reach out via our Contact page. Tell us about your project, the type of media you have, and your goals. We'll provide a free consultation and a custom quote.
Yes! We work with clients worldwide. All files are securely transferred via encrypted digital channels, and we communicate across time zones.
Services
We support virtually all video formats including MP4, MOV, AVI, MKV, ProRes, DPX, and more. For legacy media conversion, we handle VHS, Betamax, Super 8, 16mm, and 35mm film.
AI Presenter videos feature photorealistic AI avatars that deliver your script on camera. They're ideal for training videos, news segments, product demos, and any content where you need a professional on-screen presenter without a film crew.
Yes. Our restoration specialists can recover footage from heavily degraded tapes, damaged film, and low-quality digital sources. We use both AI-powered and manual techniques depending on the severity of the damage.
Absolutely. Our image enhancement service includes professional background removal, replacement, and retouching for product photography, portraits, and commercial imagery.
Pricing
Pricing depends on the type of service, the volume of media, the complexity of the work, and the turnaround time required. We provide detailed, transparent quotes before any work begins.
Yes. Clients with ongoing projects or large volumes receive preferential pricing. Contact us to discuss a custom arrangement that works for your budget.
For most projects, we require a 50% deposit to begin work, with the balance due upon delivery. For large projects, we can structure milestone-based payment plans.
Turnaround
Turnaround varies by project. Image enhancement typically takes 24–72 hours. Video projects range from 3–10 business days. Media conversion and large-scale audio projects may take 1–3 weeks. Rush services are available.
Yes, we offer expedited turnaround for an additional fee. Contact us with your deadline and we'll let you know if we can accommodate it.
Completed projects are delivered via secure download link in your preferred format. Large projects may use cloud storage delivery (Google Drive, Dropbox, WeTransfer, or similar).